This morning I had to walk with my stick up and down three flights of stairs at our condo building because the elevator is not working. This is but one more annoyance to inconvenience us since our arrival here over a month ago. Our communications with the estate agent distinguish themselves only by their pretence of attention and resolve. It appears increasingly that we are by equal measure disappointed and dissatisfied with both the estate agent Beverly Serral (who paradoxically labels herself and her company “BESTNEST”) and the condo regime. The pattern of dissaffection has regrettably arisen to the point of having to consider what amounts to legal action to resolve the contractual failure and misrepresentation by both the owner and the estate agent on the owner’s behalf. The disruptions have extended to include prolonged failure of laundry devices, mould, absence of pest control, disrepair within the apartment, shabby appearance of certain common elements among others. It has been a descent by increments the resulting paramountcy of which has become insupportable.